Customer Reviews

Your feedback is valuable to us. So, do not hesitate to pen down any suggestions or comments. It shows us the way to serve you better.

Leave a Reply

282 Comments on "Customer Reviews"

avatar
Sort by:   newest | oldest | most voted
Toni Molik
Guest
Ratings :
     

Thank you. I just received a phone call from a very nice gentleman asking whether I needed any assistance. I really appreciate this one one one effort on your part. I will have some questions for you. Thank you again. Toni

Linda Purdy
Guest
Ratings :
     

If you ever need technical support I would highly recommend this Newlite Technical Services. Now I can continue to work and feel safe with what I post or look for on my computer.

Laurie Wheatman Zoock
Guest
Laurie Wheatman Zoock
Ratings :
     

I love Newlite. Shivil is always prompt to return my call and fix my computer quickly every time!

Roy Meyers
Guest

Thank you for fixing my computer problems & I really like monthly service on my PC.. It keeps my computer faster…Amanda really helped me last week..

Rondal
Guest
Ratings :
     

Outstanding Services…

Jan Aalberg
Guest
Ratings :
     

Thank you for the help (several times) on my computer. Your super services were great. Hope to continue having your help.

Edd
Guest
Ratings :
     

Thanks to Newlite and Shivil you have kept my computers running at optimal speed and performance. Love this group. Thanks………..

Barry Webb
Guest
Ratings :
     

“Technician Rohan took care of my problems every time I contacted… very friendly and courteous.””
Thank you Newlite Tech support.”

Edd
Guest
Ratings :
     

Your [technician] was prompt, courteous, and remarkably efficient at finding the culprits and returning my system to high octane performance.

Roland Thomas
Guest
Ratings :
     

The technician was able to repair my computer over the phone, which saved me from having to take the computer someplace to be fixed… saved money and time.

Leroy
Guest
Ratings :
     

Your people… were unbelievably helpful. They spent hours with me fixing my computer. I would highly recommend your service to everyone who needs technical phone support

Lucetta
Guest
Ratings :
     

I have the best technician “Shivil” he is courteous, understanding and encouraging. He never makes me feel inadequate and I am a senior citizen that tries hard to grasp the technology. Thank You Newlite for the support you give.

Sharon T
Guest
Ratings :
     

These technicians are the most dedicated and hard working people that I have seen in many years. I can’t say enough good things about [their] work ethic and knowledge.

Megan Corg
Guest

Newlite Tech Support was very helpful. Everyone that I spoke with was very nice and explained everything. I’m very happy.

Dany Curry
Guest
Ratings :
     

The technician was very adept and resourceful, employing many software tools to improve my computer’s performance. I have recommended this service to all of my friends

Dany Curry
Guest
Ratings :
     

Yes. I was very frustrated. I had homework to do and was experiencing problems. I called and several people helped. I had a brand new computer and new software so I would never have thought that there could be issues. The technician KATE was very professional and very nice – extremely through. I have not had any problems since… & I know that they are there for me

SHEEBA M
Guest
Ratings :
     

The technician AMIT did a great job of identifying my problems…THANK YOU GUYS…

Toni Molik
Guest
Ratings :
     

Thank you for following through. I am new to your service, but my first experience was very positive.. I am NOT a Geek, age 88 and still learning. Please be patient with me when I have a problem. Thanks, Toni

Harold Porteous
Guest
Ratings :
     

I could not have asked for better service than what I received from these guys. These guys know their stuff but haven’t forgot how to speak normally and not in computer speak. I kept the technician on line even after his shift was finished. They deserve all the praise I can give.

Cindy Eggleton
Guest
Ratings :
     

Shivil has done a very good job at assiting me with issues I have had with my pc. I appreciate his time and his patience, as well as his skill. I would recommend this service to anyone, particularly those with young grandchildren who like to play on the keyboard!

Linda
Guest
Ratings :
     

Newlite Tech Support solved a very severe problem. The personnel were extremely patient and helpful, throughout the entire operation

JANE
Guest
Ratings :
     

It was great… they listened to my problems and fixed them right away.

Rodney
Guest
Ratings :
     

This is a great company and a pleasure to do business with. They always been friendly and helpful. He explained to me what the issue was and got my console repaired as quickly as possible. I’ve always received great customer service from them and that’s the reason why I keep coming back.

Thea
Guest
Ratings :
     
I love this company. Shivil is trustworthy and reliable and always willing to help. It is a little unnerving to let someone have access to your computer, but I trust Shivil completely. He always fixes my computer. In addition, my father uses Newlite and it is so helpful. For years, my Dad, who loves using the computer but doesn’t know how to keep it in shape, has been really getting it messed up. He would call one of his children to fix it and we would but it would be such a hassle. We tried putting all sorts of anti-viral… Read more »
Joan
Guest
Ratings :
     

Agree, they are always there and good at what that do!!! Highly recommend them

Glenn
Guest
Ratings :
     

Newlite tech support are the best IT resource around. They have helped me so many times fixing issues with my PC! I feel safe, because they always available to help

Charles
Guest
Ratings :
     

i had a great experience with Manish working on my computer, very capable, patient, and thorough.

Anita
Guest

Shivil is an awesome Tech with Newlite! I can’t say enough positive things about the service I have received thus far! He is Super Professional and Friendly and has gone beyond my expectations in delivering the best tech support service! I would recommend Newlite to anyone!

Roy Rowe
Guest
Ratings :
     
I have had Newlite Tech service for over two months now & they have provided unbelievable service. The Rep for Newlite has been Shivil Kumar and I can’t say enough about how much I appreciate his dedication to his clients. He goes beyond to ensure our systems are up and running & spends a lot of time telling me the things to do & how to do them. He knows what he is doing & is very professional in every aspect!! He is so patient with me & I thank him for that (someone who knows little about the systems.… Read more »
Rose
Guest
Ratings :
     

I had an excellent support from Amit. He repaired my Microsoft outlook & other computer problems.. I am happy that I can start working on my computer again…. THANK YOU…..

Andre
Guest
Ratings :
     

My computer was running slower and slower! & I called your number got a tech on the line and he was beyond belief!! He connected to my PC and… by 5 pm it was like a new machine! He contacted me and was as respectful as any employee could be! He did his job well and is an asset to your company. Technician name – Ankur

Robert O Cote
Guest
Ratings :
     
“I had been having a computer performance problem for over a year. Over time, a software technician combed through my computer and concluded the software was solid; that the problem existed in the hardware. I consulted a hardware technician. The hardware technician put my computer through shakedown tests and concluded the hardware was sound. Yet, the problem persisted. Weeks later, I called Comcast and asked to be disconnected so that I could work the problem on my own. I ended up talking with Shivil Kumar — a gentleman by every measure. Shivil referred me to Newlite Technical Service. Now, I… Read more »
Ed Ballard
Guest
Ratings :
     

Very good work. Thanks to Shivil Kumar for his courteous and reliable work.

Paula
Guest
Ratings :
     

Thank you so much for fixing my laptop… OUTSTANDING SUPPORT!

James Simpson
Guest
Ratings :
     

I am not very “techy”, but Shivil made it seem easy. Thanks for the excellent and fast service. Jim Simpson

Michele Arnold
Guest
Ratings :
     

Sorry I am not happy with your service. When they went into my computer they always changed stuff that did not need to be changed. Background pic, Icons, I was not happy with their service.

Toni Molik
Guest
Ratings :
     

Extraordinary service provided by Shivil. He was both knowledgeable and patient with an 88 yr. old visually impaired lady. He helped me understand your “Word” program and cleaned up my PC. I am happy that I purchased your services. Courteous service is an asset to your operation. Thank you. Toni Molik

Lou Ryder
Guest
Ratings :
     

“You folks ought to give Shivil Kumar a huge raise! He really helped me out a lot and was extremely patient with this old guy and super polite. Come to think of it, just go ahead and make him the CEO and be done with it. Thanks a million Shivil!
Lou Ryder”

Eileen
Guest
Ratings :
     

I had a major problem on my computer and the technician Anket was able to resolve it on the first try. I would recommend Newlite support to anybody. Thank You

D BERESFORD
Guest

my computer is working great  Thank you for the excellent service

Gary Wilson
Guest
Ratings :
     

❤Your service is great and Mr. Parker you are sharp. I was a little leary when I first purchased the service, I thought that I was going to be a sucker and fall for the scam. Boy was I surprised. Mr. Parker spent several hours fixing my computer, I thought he might have gone home for lunch, but when he called me the computer worked great. Nice job. I would not be afraid to recommend this service to anyone. Thanks Mr. Parker and have a good December. Gary

Carole
Guest

Everything is still working good. Thank you for the good service we received

Nancy Geiss
Guest
Ratings :
     

My computer seems to be working fine since you worked on it. I’ve been out of town for a few days and this is the first day I’ve been on it since coming home.

Linda Pappas
Guest
Ratings :
     

My man Shivil was busy, so Edward helped me. He did an outstanding job. Your team seem to know me so I feel like they are part of my extended family. I can rely on their expertise and their friendly attitude.

Leanne
Guest

Thank you for all your hard work! Great team! Great service!

Phyllis
Guest

All is fine. Thank you for checking.

Bonnie Myers
Guest
Ratings :
     

My computer is working fine thanks for helping me

Esther Smith
Guest

“Mr. Edward and his team deserve more than my thanks for all the work they had to do on my computer. He kept me focused when I was ready to give up… (throw the thing away!) He new that he could fix it and he did. A blessing to have this team to help me when things go wrong.
5 stars and my unmeasured gratitude.”

Terri
Guest

Everything is working great. Thanks for the help

Linda Hamilton
Guest

Extremely pleased with your work

wpDiscuz